Global Resources

In Mumbai, India, HFI has a staff of over 100—with skills in usability, graphics, writing, translation, and prototyping. The HFI operation in India is the first usability vendor to achieve ISO 9001:2000 certification and leads the way in organized and mature software usability.

HFI systematically selects all global staff and rigorously trains them in technical, cultural, and communications skills. Projects are completed with a scientific methodology, document management system, quality assurance process as well as tools, templates, and standards. We have a solid infrastructure and advanced communication facilities for effective and inexpensive communication between the different locales. Staff frequently travels for requirements gathering (a round trip to the USA costs about $1800).

The global staff works in concert with our local people to provide an optimal blended solution. They can also work directly with your internal staff. They are available on a daily basis, but it is often more cost effective to use the staff on extended contracts.