Site MapUser Experience for a Better World HFI provides certification at Level III, IV, and V of our maturity model.
Level I and
II do not represent a serious usability engineering capability and therefore can
receive no certification.
The following survey will suggest if you are likely to
receive certification if you apply.
If you fail an item, we recommend that you
remedy that deficit before application for certification.
| Executive Champion | ||
|---|---|---|
Do you have an Executive Champion who actively supports usability from a high level in your organization? |
||
| Is your executive champion familiar with the need for usability and the requirements for having a mature usability practice? | ||
| Does your executive champion have a written strategy for growing the usability operation? | ||
| Infrastructure | ||
| Do you have a written user centered methodology that includes the fundamental activities such as data gathering, structural design, detailed design, and usability testing? | ||
| Do you have some interface design standards with reusable examples? (The examples and rules need not be documented fully.) | ||
| Do you have access to a usability testing lab even if rented? | ||
| Training | ||
| Have you had at least 2 executive briefings on usability in the last 12 months? | ||
| Have you had at least 2 educational presentations on usability in the last 12 months provided to the general design community within the organization? | ||
| Have you had at least an average of 1 day of professional usability training or usability oriented conference attendance for each usability team member? |
||
| Organization and Staffing | ||
| Do you have an established usability organization? (Organization chart has at least one organization with responsibility for usability as a part of their mandate.) | ||
| Do you have four certified usability staff or FTEs? (CUA, CXA, CPE, CHFP are all acceptable.) | ||
YES to all? What to do?
If you answered YES to all the questions, it is likely that you already qualify for a Certified Practice in Usability™.
If you answered NO to any question, you will fail certification.
You can request a certification application form here.