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Subscription | Seats | Storage | Services | UX Objects
(All fees are in US Dollars)
UX Enterprise has two entry options:
| Option 1: Standard Subcription |
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One time setup fee $4,500
Monthly storage charge $675 / month
(up to 1 Gigabyte of memory - additional storage is charged incrementally) Get seats as needed: Full seat $350 / month
View Only seat $150 / month
Best Practices seat $55 / month
Extranet seat $35 / month
Includes a set of generic UX objects: Subscribers can purchase additional objects as needed (one-time fees) |
| Option 2: Deluxe Subscription |
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Deluxe option $15,000 / month plus Storage fees
Included: > Free setup regularly $4,500
> An unlimited number of seats > Administrative rights to manage your users > The complete set of basic generic UX objects > An extensive set of foundational objects User Profiles regularly $1,700
• International Users UI Standards regularly $34,500
• Web Standards SW Method 5.0 regularly $12,500
• Contextual Innovation Subscribers can purchase additional objects as needed (one-time fees) |
To begin your subscription or find out more about UX Enterprise, please contact us:
HFI website
www.humanfactors.com/tools/requestinfo.asp
Email
hfi@humanfactors.com
Phone
N. America: +1 800 242 4480
Asia: +91 22 4017 0400
Europe: +44 (0)207 290 3430
"We were just starting a project to plan the digital strategy for a bank’s suite of ATMs. We had to sort out the best configuration so customers would know where to go, costs would be contained, and customers would generally be migrated to the digital channels.
"Great project, but even through we have worked for this bank for five years, we had never once worked on their ATMs. It seemed like we pretty much needed to start from scratch.
"But I noticed there was an ATM Environment listed in UX Enterprise, so I checked what we knew from previous work. It turned out, by just clicking on ‘Explore This Object’ I found that we already had ATM scenarios, users, and even PET design research showing the drives and blocks around ATMs.
"We were able to remove about $50,000 USD from the project plan, by reusing the data accumulated from several different projects that had touched on the ATM space."
—HFI CEO Dr. Eric Schaffer
There are four seat types for users of UX Enterprise:
|
Full seat $350 / month
View Only seat $150 / month
Best Practices seat $55 / month
Extranet seat $35 / month
Volume Discounts: At the $15,000/month threshold, you can have an unlimited number of seats, and we will give you administrative rights to manage your seats. |
Dr. Eric Schaffer explains the types of seats
Video transcript
UX Enterprise subscribers start with a generous amount of storage space. As you expand you operations you can expand your storage capacity to meet your needs.
The more storage you use, the less the space costs.
Basic monthly usage charge
$675 / month
(up to 1 Gigabyte of memory) Additional storage is charged incrementally
2 to 5 Gb
$400 / Gb / month
6 to 10 Gb
$200 / Gb / month
11 + Gb
$50 / Gb / month
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| Training |
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Onsite two-day course
$6,600 plus travel
Dr. Eric Schaffer describes the onsite UXE training course |
| Rapid Profile Generator |
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Rapid Profile Generator
$1,800
This includes up to 100 participants for each profile. If you have over 100 participants, there is an additional charge of $5 per participant. |
| Support |
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Mentoring
$150 / hour
Tech support
$80 / hour
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"Our office in Mumbai called me in to look at a project plan to create public banking sites for an important client. During the last 10 years we have done over 20 projects for this client.
"They had asked us to develop their next generation of unauthenticated sites. The project had been planned by our top technical lead in the office, and it came in at about $220,000 USD.
"But what our lead did not know is that HFI has a generic set of scenarios for unauthenticated banking. They were just completed. And having those in place let us cut the project cost by $42,000.
"We used remote card sort to get at the target customer’s mental model. And live usability testing to make sure we were on track."
—HFI CEO Dr. Eric Schaffer
UX objects allow you to expand and optimize UX Enterprise
We have made it easy to build on your base of UX objects as required for your operation. Subscribers can purchase additional objects as needed for one-time fees. HFI will continue to make new high quality objects available as the UX field expands and matures.
For additional UX objects, please visit the UX Object Store.
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